Sending limits and fair use
Carriers hold us responsible for every text that leaves our numbers, so we cap volume. Here are the actual numbers, so a limit is never a surprise on your wedding day.
Guests your plan covers
1 guest per $1 paid
A $150 plan reaches 150 distinct guests. You can text those guests as often as you need.
Messages in a day
6x the guests your plan covers
A 150-guest plan can send 900 messages in any 24 hours. That's six full blasts to everyone in one day.
Messages in total
25x the guests your plan covers
A 150-guest plan can send 3,750 messages across the whole engagement, from save-the-dates to thank-yous.
Blasts in a few minutes
A short pause after rapid sends
Several blasts back to back trigger a brief cool-down. It clears itself in minutes.
If you hit a limit
We tell you which limit it was, what you've used, and when it resets. Nothing is sent, and nothing is charged.
On a paid wedding you can lift a volume limit yourself with the "I need to send this now" button. That grants 24 hours of headroom immediately, logged on your account, twice per wedding. After that a person reviews it, usually the same day.
What we do block outright
- Link shorteners and unknown domains, which carriers read as phishing.
- Promotional or marketing content. This is for weddings, not campaigns.
- The identical message twice within minutes, unless you confirm it.
- Messages over ten carrier segments. Link a details page instead.
If an account is suspended for sending anything other than its own wedding communications (including spam, promotional, or commercial messages), the payment is forfeited and no refund will be issued.
Still stuck?
Email help@txt.wedding with your wedding date and we'll clear it manually. We answer the same day.